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PASSWORD:
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Domain Name FAQ
Frequently Asked Domain Name Questions
Search through our FAQs to get answers to some of the most
common questions regarding Domain Name registration.
Need help understanding a term?
Use our Glossary.

  Frequently Asked Questions
  What is a Domain Name?
  Can I register any domain name I want?
  What if my domain name is taken?
  What do .com, .net and .org stand for?
  How do domain names work?
  What is a name server?
  How do I register a new domain name?
  What is a TLD or gTLD?
  Do I have to register my name as .com or are there other name extensions available?
  What's the maximum number of characters for a Domain Name?
  What if the name I want is not available?
  How many names can I register at a time?
  What information is required to register a Domain Name?
  Once I've registered my Domain Name, what happens?

  Registration Process Questions
  What is the process for registering a Top Level Domain Name?
  Can I register a Domain Name without having a Web site?
  I want to register a Domain Name but I don't have the DNS information.
  Can I "park" my name at PageKeeper Service?
  How long does the registration process take?

  General Registration Questions
  Why do I need to register a Domain Name?
  I thought Network Solutions/Internic was the only authorized registrar for Domain Names?
  What does PageKeeper Service do with my Domain Name once it's registered?
  Once my Domain Name is registered who owns it?
  How long is the registration period?
  I registered my name but need to make changes to the original contact and or DNS information.

  Pricing Questions
  I don't have a credit card, are there any other alternative payment methods?
  Are any fees incurred when changing contact or DNS information? 

  Other Questions
  Can I transfer my Domain Name(s) to PageKeeper Service?
  How can I sell my Domain Name?
  Should I be concerned about trademarks when registering a Domain Name?
  Does PageKeeper Service offer Web hosting?
  I still have questions, who can I contact?


What is a Domain Name?
A Domain Name is the word version of a lengthy set of numbers that makes up an
Internet address (called an IP address). That address and corresponding Domain Name
locates a computer that is connected to the Internet and may host your Web site.
Sometimes it is referred to as a Web address or a URL. An example would be
pagekeeperservice.com.
Domain Names are registered in a global database and when you try to find a Web
address through Internet browsing software, such as Internet Explorer or Netscape
Navigator, the database looks up the record for that name and takes you to the
address that is tied to that name in the database.
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Can I register any domain name I want?
You may register any domain name you want, up to a point. Your domain name must be unique
because it is an address that can point only to your web site. Additionally, you cannot
register a domain name that is trademarked by another company or is so similar to a
trademark that it is confusing or easily mistaken for the trademark. Recent disputes with
ICANN have made it clear that a domain name registered
in bad faith or with no legitimate interests in the domain name will result in a dispute.
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What if my domain name is taken?
If your domain name is taken, you must register another domain name. Each domain name must
be unique. You may want to check for variations of your domain name. For example, if you
wanted "www.myweb.com", you may want to see if "myweb.net" or "myweb.org" are available.
Variations of the spelling or word order may help you choose a new domain name.
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What do .com, .net and .org stand for?
.com represents companies or for profit organizations, it is also the most
common extension for domain names. Most personal web sites also use this extension.
.net generally represents Internet Service Providers.
.org represents non-profit organizations or groups.
Though these are general guidelines, you may use any of these extensions when registering a
domain name. If you want to be make sure no one else can benefit from your domain name, it's
a good idea to register all three variations of your domain name.
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How do domain names work?
A domain name is very similar to an address forwarding service. The domain is the address that
people type in their web browser. The domain then points to the "real" address that contains
your web site. The "real" address is the address of your location on the server that contains
your web site files and is called the IP address. The reason the IP address is not used is
because it is a series of numbers. For most, this would be very difficult to remember. Instead,
a domain name, made up of letters and words is used.
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What is a name server?
A name server is a computer that contains a list of domain names and the associated IP addresses.
When a domain name is typed in a web browser, the name server associates that with the IP address
and the correct web site opens in the web browser.
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How do I register a new domain name?
There are a series of short steps involved in registering a new domain name.

Do a Whois domain name search-
You need to check whether someone else already has your domain name. You can
check your domain name selection to see if its available. You may also check
if other variations are available, like the ".org" and ".net" top level
variations. PageKeeper Service Provides A Whois lookup on the
main site for looking up who is connected to a domain name and a link to
register the available domain name you select. You must purchase the domain name
registration to reserve it. This also shows who owns a unavailable domain name,
should you want to contact the unavailable domain name's registered owner.

Create a new account with us-
Check the domain name spelling and the correct top level extension are shown
in the domain name and top level fields If not correct them.
Check to make sure the top level is not coupled to the domain name.
(example domainname.com.com)

Select the length of your registration-
Choose the number of years you wish your domain to be registered to you. You can register
or renew a domain for up to 10 years. Unless it has expired.

Submit your contact details-
When you sign up a domain name, we need to know the contact details to process your
domain name. We are required to ask for Registrant (Owner/Business), Technical, and
Billing contact details. If you are signing up the domain name for yourself, you will
probably perform most of these roles. In that case, just fill in the Owner/Business
contact details and continue. Your Owner/Business details will be used for the Billing
contacts as well. If those contacts are different than the Owner / Business Contacts
select the 'Use The Billing Contact Information From The Billing Contact Form Below' option.

Tell us how your domain name can be found- (name servers)
The name servers fields prompt you for the information to enable others to view your
domain located on the technical form. The available options are listed and explained
below. You can change this at any time after your domain has been registered, so if
you are hosting at another ISP but don't have the information now, choose the option
Park Domain and then come back and change it (manage domain name) when you get the
information.


Example Conditions To Use The Park Domain option:
This domain will not be hosted anywhere-
You've signed up the domain name to secure
ownership, but have no immediate plans for it right now.

I don't have a hosting provider yet, Park it here for free–
You signed up your domain name and will be hosting it soon. PageKeeper Service will point
it to our web site for you to manage later. No Technical Contact information will be needed
from you. PageKeeper Service information will be used for now.
I will be using PageKeeper Service as my hosting provider for this domain. The hosting
account must be set up separately – your domain name(s) will point to the name servers
at PageKeeper Service, ready to work with your hosting account.

Example Conditions To Use The
Host/Server Technical Contact Information From The Technical Contact Form option:

Your hosting with another ISP. You will enter the name server information – Again note
you are hosting your web site somewhere else. Fill in the name server information for
this company. If you don't know this information, contact your (host) or ISP to obtain
it. The name servers point the domain name to a known host, server, or web site provider
to direct requests to your web disk space on their machines with your hosted account on it.

Complete your purchase-
Check the information when asked, and finish the sign up program and make your payment.
You will be notified via e mail how to manage your new domain name from the main page at
PageKeeper Service. The registry also will confirm your selection and send a conformation
via e mail to the registered contacts.
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What is a TLD or gTLD?
In the Domain Name System (DNS), the highest level of the hierarchy above second level
domains is Top Level Domains (TLD). Our Domain Name - pagekeeperservice.com - for example
is part of the Internet address for PageKeeper Service. The 'pagekeeperservice' part is
the second level domain while the .com is the Top Level Domain.
There are two types of Top Level Domains. The most common type is Generic or gTLDs, such
as .com, .net, .org. New gTLDs such as .biz, .info or .web are expected to be introduced
sometime in the future.
The other type of TLD is the ccTLD (country code top level domains) which is assigned to specific
countries and their dependencies. Every TLD registry - generic or country code - has its own
prices, policies, and procedures that registrants (Domain Name holders) in that registry are
subject to.
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Do I have to register my name as .biz .com, .org or .net?
I've heard that some others such as .web, .firm and .shop .info will soon be available.

Currently, there are only four TLDs available for registration (.biz .com, .net and .org)
ICANN is actively pursuing the introduction of new TLDs, and that could happen as early as
January, 2001. No one really knows what the new TLDs will be yet, but that should become
clear sooner or later.
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What's the maximum number of characters for a Domain Name?
The maximum number of characters that can be placed in the global database for a Domain
Name is 67 including the top level extension.
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What if the name I want is not available?
If the name you want is not available, you can try searching for a different name or a
variation of the name you desire (sometimes a slightly different spelling or incorporating
a hyphen will work). If it's extremely important to you to own a particular name, you can
contact the owner of the Domain Name to try to negotiate.
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How many names can I register at a time?
At present, PageKeeper Service can process 1-50 names at one time, however,
there is no limit to the number of names that can be purchased through
PageKeeper Service.
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What information is required to register a Domain Name?
You must have a mailing address, a phone and fax number, an e-mail
address and names(s) for Billing, Administrative and Technical
Contacts. You must also provide DNS information about the servers
that will point to your Domain Name or park it here at PageKeeper Service.
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Once I've registered my Domain Name, what happens?
Once your payment clears and the global database alerts us that your name
has been accepted, you own your name and the database should reflect the
information within 24 hours.
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What is the process for registering a Top Level Domain Name?
To register a gTLD, a customer must use a computer interface
(most often through a Web site on the Internet) from a company
that is accredited to place new Domain Names in the global database.
PageKeeper Service is one of the companies accredited to provide this service.
Basically, these are the steps:
1. Search the database (WHOIS Search) to find out if the name is available.
2. Enter the desired Domain Name, contact information and technical DNS information.
The contact information is address, phone and e-mail for the person(s) who own and
administer the Domain Name and the Web site it is tied to. You will be asked for a
Billing contact (this person "owns" the Domain Name and is also referred to as The
Registrant), an Administrative Contact (this person is authorized to make changes to
the Domain Name information and is often the same as the Billing Contact) and a
Technical Contact (this person is authorized to make changes to the DNS information).
The DNS information is the Name and IP Addresses of the computer server that the owner
of the Domain Name wants the Domain Name tied to.
3. Choose length of registration. Under the new rules of registration, Top Level Domains
can now be registered from 1 to 10 years.
4. Pay for Domain Name registration. Under the new rules for TLD registration, payment
must be made before the name is registered. This is generally taken care of with a
credit card, but PageKeeper Service may be willing to accept alternative methods of
payment such as a check or wire transfer. Contact the Director's office at: PageKeeper
Service for more details.
5. Renewal - at the end of the period of time you chose to register the name, the
Billing Contact and administrator will receive an e-mail renewal notice 45, 30 and
15 days before the expiration of the Domain Name. If the name is not renewed, i.e.
payment received, by the expiration date, the Domain Name goes back into circulation
and is available to be registered by someone else.
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Can I register a Domain Name without having a Web site?
Yes. Domain Names can be registered and "parked" on The PageKeeper Service server until
you are ready to launch your Web site.
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I want to register a Domain Name but I don't have the DNS information.
If you don't have DNS information when you go to register your Domain Name, you can use
PageKeeper Service DNS servers as the default. Then, if you decide not to host a Web site
with us you can always log in and change your DNS information to any host you wish.
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Can I "park" my name at PageKeeper Service?
Yes. Domain Names can be "parked" at PageKeeper Service at no additional cost for as
long as you like. Once you've registered a Domain Name, you can manage the DNS
information from our main page when your ready.
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How long does the registration process take?
From the time you settle on a Domain Name that is available, to the moment you
become the owner is usually a matter of minutes.
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Why do I need to register a Domain Name?
A Domain Name is often the core of a business's online identity, around which your
entire Web presence and electronic strategy is based. In the very near future,
owning multiple Domain Names that can lead current and prospective customers
to the information they need about your business or products will be basic business
practice. At the very least, all businesses and organizations need Domain Names just
to be on the same playing field with the rest of the commercial world.
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I thought Network Solutions/Internic was the only authorized
registrar for Domain Names. Since when are other companies allowed to?

Until 1999, Network Solutions was the only company authorized to be a registrar of
gTLDs, but its monopoly was broken up by the U.S. government and the competition was
opened to the world. ICANN, a non-profit oversight body, was formed to help with the
breaking up of the monopoly and the management of the Domain Name system. The Internet
Corporation for Assigned Names and Numbers is the group that now sets the standards for
businesses that want to become registrars. Entities must apply to ICANN and meet certain
basic criteria before they are accredited to become registrars of gTLDs - this includes
Network Solutions, which agreed to separate its registrar service from the management of
the global registry database.
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What does PageKeeper Service do with my Domain Name once it's registered?
PageKeeper Service doesn't "do" anything with your Domain Name other than assist you in
registering it in the global database and updating your information if you need to.
You own it, you manage it, you pay for it. We simply offer you an easy, Web way to
accomplish that. When you register the Domain Name, it is electronically added to
the global database for as long as you keep the registration current.
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Once my Domain Name is registered who owns it?
The "owner" is the legally binding holder of a Domain Name and in this case the person
listed as the billing contact when the name was registered. This person is also referred
to as the "registrant." The administrative contact is the person authorized to make changes
to the information related to the Domain Name and is often the same as the billing contact.
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How long is the registration period?
Top Level Domains can now be registered for 1 to 10 years. You will be asked to select the
number of years you wish to register your Domain Name for during the registration process.
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I registered my name but need to make changes to the original contact
and/or DNS information I provided, what do I do?

Go to http://www.pagekeeperservice.com/
Click the 'Manage' LINK from the Domain Name SUB Menu.
You will be directed on how to change the domain contact information.
Allow 12-24 hours to see the changes in the Whois lookup.
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I don't have a credit card, are there any other alternative payment methods?
PageKeeper Service may be willing to accept alternative methods of payment
such as a check or wire transfer. Pay Pal will transfer money via e mail or
wire transfer.
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Are any fees incurred when changing contact or DNS information?
No. Once you've registered a Domain Name with PageKeeper Service you can make
changes to the contact or DNS as often as necessary from a link at our main page at
http://www.pagekeeperservice.com/.
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Can I transfer my Domain Name(s) to PageKeeper Service?
Yes. First you will be required to provide proof of ownership, then you will be
charged a one year registration fee as soon as the transfer is completed.
To initiate a transfer, click the domain name renewal link provided at
PageKeeper Service.
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How can I sell my Domain Name?
PageKeeper Service does not advocate selling Domain Names or assist owners
with the process. However, if you would like to transfer ownership of a Domain
Name to another person or company, we can assist you with that process.
When you transfer a Domain Name, the new owner will be required to pay for at
least one year of registration at the time of the transfer.
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Should I be concerned about trademarks when registering a Domain Name?
There is no easy or simple answer to this question, however, as a general rule:
if you are registering a Domain Name that is the same as a registered trademark
for the purposes of trying to mislead that trademark holder's customers or profit
from their name, you may be heading for legal trouble. There are numerous legal
issues involved with trademark and copyright infringement and how it relates to
the Web, so you need to be educated.
There are several Web sites that offer information on this subject:
United States Patent and Trademark office: www.uspto.gov
World Intellectual Properties Organization, www.wipo.org
The Internet Corporation for Assigned Names and Numbers, www.ICANN.org,
is another excellent source for information on this topic.
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Does PageKeeper Service offer web hosting?
PageKeeper Service provides a whole range of Internet services and solutions
including Web hosting. Click here to learn more.
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I still have questions, who can I contact?
To provide you with the quickest and most accurate answer, please call 505 892-8723.
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